Privacy Policy

At Coya Pomeranian Palace, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or engage with us as a customer.

Information We Collect

When you visit our website or communicate with us, we may collect certain types of information, including:

Personal Information: This may include your name, email address, phone number, and any other information you voluntarily provide to us.
Payment Information: If you make a purchase from us, we may collect payment details such as credit card information, billing address, and other transaction-related data.
Website Usage Information: We may collect data about your interactions with our website, including your IP address, browser type, device information, and browsing patterns.
Communication Data: This includes any correspondence, feedback, or inquiries you send to us via email, phone, or other communication channels.
How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: We use your personal information to fulfill orders, process payments, and deliver products or services you have requested from us.
To Communicate: We may use your contact information to respond to your inquiries, provide customer support, and send you important updates or notifications related to your transactions with us.
To Improve Our Services: We analyze website usage data to enhance the functionality and user experience of our website, as well as to tailor our products and services to better meet your needs.
For Marketing Purposes: With your consent, we may send you promotional materials, newsletters, or other marketing communications about our products, events, or special offers.
Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption technologies and secure server infrastructure to safeguard your data during transmission and storage.

Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business activities, or servicing you. These parties are contractually obligated to use your information only for the purposes specified by us and in compliance with this Privacy Policy.
Legal Compliance: We may disclose your information as required by law or to comply with a legal process, such as a court order, subpoena, or other legal request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction, subject to the terms of this Privacy Policy.
Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your data, as well as the right to withdraw your consent for certain processing activities. If you would like to exercise any of these rights or have any questions about our privacy practices, please contact us using the information provided below.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. We will notify you of any material changes by posting the updated policy on our website or by other means of communication. Your continued use of our website or services after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at: